International Transaction Policy
Effective Date: 01 December 2023
Welcome to Cashmere Naqaashi, your destination for exquisite products delivered with care. Our International Transaction Policy outlines the terms and conditions for transactions on our e-commerce platform, with a primary focus on serving customers in Canada and around the globe.
1. Currency and Payment Methods:
a. Currency: All transactions on Cashmere Naqaashi are processed in Canadian Dollars (CAD) unless otherwise specified.
b. Payment Methods: We accept a variety of payment methods, including major credit cards, debit cards, and other secure payment gateways. Please refer to our website for the complete list of accepted payment methods.
2. International Shipping:
a. Shipping Locations: Cashmere Naqaashi ships products globally, with a special emphasis on delivering to customers in Canada. We strive to provide reliable international shipping services to ensure your purchases reach you in pristine condition.
b. Shipping Costs: Shipping costs will be calculated at checkout based on the destination and the chosen shipping method. Customers are responsible for any additional customs duties or taxes imposed by their respective countries.
3. Customs and Duties:
a. Customs Clearance: International shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
b. Import Duties and Taxes: Customers are responsible for any import duties, taxes, or fees imposed by their country's customs authorities. These charges are not included in the product or shipping prices.
4. Order Confirmation and Tracking:
a. Order Confirmation: Upon successful payment, customers will receive an order confirmation email with details of their purchase.
b. Tracking Information: Customers will receive tracking information once the order has been shipped. This allows you to monitor the progress of your shipment until it reaches its destination.
5. Returns and Refunds:
a. Return Policy: Our standard return policy applies to international orders. Please refer to our Return Policy page for detailed information on eligibility and procedures.
b. Refunds: Refunds for international orders will be processed in Canadian Dollars (CAD) and may be subject to currency exchange rate fluctuations.
6. Contact Information:
For any inquiries or assistance related to international transactions, shipping, or customs, please contact our customer support team at [insert email address] or [insert phone number].
By making a purchase on Cashmere Naqaashi, you acknowledge and agree to abide by the terms and conditions outlined in this International Transaction Policy.
Thank you for choosing Cashmere Naqaashi for your exquisite shopping experience!