INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Cashmere Naqaashi?

Cashmere Naqaashi is a traditional handicraft technique originating from the Kashmir region, known for its intricate hand-embroidery on high-quality Cashmere fabric. Our products showcase the exquisite artistry and craftsmanship of Naqaashi, making each piece a unique and luxurious addition to your wardrobe.

Are all the products on your website handmade?

Yes, absolutely! We take pride in offering exclusively handmade products. Our artisans meticulously craft each item using the time-honored Cashmere Naqaashi technique, ensuring the highest quality and attention to detail in every piece.

How do I care for my Cashmere Naqaashi product?

To maintain the beauty and longevity of your Cashmere Naqaashi product, we recommend gentle hand washing in cold water with mild detergent. Avoid wringing or twisting the fabric and instead, gently squeeze out excess water. Lay flat to dry and store in a cool, dry place. Follow our care instructions provided with each purchase for optimal preservation.

Can I customize or personalize a Cashmere Naqaashi product?

Currently, we do not offer customization or personalization services for our Cashmere Naqaashi products. However, we continuously strive to bring you a diverse range of designs and styles to suit various preferences. Keep an eye on our website for new collections and updates!

What is the shipping and return policy for Cashmere Naqaashi products?

We offer worldwide shipping with detailed shipping information available at the checkout. For returns, we accept products within a specified period from the date of delivery, provided they are in their original condition with tags attached. Please refer to our Shipping and Returns page for comprehensive details on shipping costs, delivery times, and our return policy.

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